Terms and Conditions

Confirmation of your booking.

We will send you a confirmation of your booking, detailing the total cost of your reservation and any travel arrangements, on receipt of the required deposit. One month prior to your arrival, we will send you an Invoice for the balance of your booking. If your arrival date is one month or less from your booking date we shall require the full Invoice total at the time of booking. If we email your confirmation of booking, your confirmation and receipt will be presented on arrival.

Arrival and Check out.

Rooms are available from 3.00 pm on the arrival date. You are requested to vacate your room by 10.00 am on the day of departure. You are welcome to use the hotel facilities before your room is available on your arrival date and on the day of departure after vacating your room.

Payment.

When you book you will be required to pay a non refundable deposit of £50.00 per person per week, or part thereof and any ferry fares in full. The Invoice balance is due 1 month prior to the commencement of your stay.

Cancellation and amendments.

If for any reason you find it necessary to cancel your booking, you should contact the hotel immediately. The cancellation should be in writing and signed by the person who made the booking. We would apply the following scale of cancellation charges payable by you.

More than 42 days Deposit only

29-42 days before arrival date 30% of total accommodation charge

15-28 days before arrival date 45% of total accommodation charge

1-14 days before arrival date 60% of total accommodation charge

On or after arrival date 100% of total accommodation charge

If you wish to amend your booking we will do our very best to accommodate you.

Cancellation or alteration by us.

All our bookings are planned very carefully but in very rare cases it is necessary to amend or cancel bookings made by you. We therefore reserve the right in any circumstances to make such changes or to cancel the booking. If we cancel or make any major change to your booking you will be free to a) accept the new holiday arrangement offered by us b) cancel your holiday with us altogether and receive a full refund of all monies paid.

Parking.

The hotel offers coach and car parking spaces in the grounds of the hotel, which are free.

Holiday Insurance.

We strongly advise that you should take out insurance to cover the cost of cancellation and also to cover other risks. Ask our reservation department for further details.

If you have a problem.

If you have a problem during your holiday please bring it to the attention of the hotel owners or staff at the time so we can endeavour to resolve it quickly.