Terms and Conditions

Arrival and Check out.

Rooms are available from 3.00 pm on the arrival date. You are requested to vacate your room by 10.00 am on the day of departure. You are welcome to use the hotel facilities before your room is available on your arrival date and on the day of departure after vacating your room.

Cancellation and amendments.

Telephone bookings

If cancelled up to 2 days before date of arrival, 10 percent of total booking will be charged.

If cancelled later or in case of no-show, total price of all nights will be charged.

Online Bookings via Eviivo

If you cancel your booking within 48 hours of the scheduled check-in time on the date of arrival as printed on your booking confirmation you will be charged the full amount of your booking, including any booking extras.

If you need to cancel your booking more than 48 hours before the scheduled check-in time a full-refund will be given including any booking extras paid at the time of your booking.

If you wish to amend your booking we will do our very best to accommodate you.

Cancellation or alteration by us.

All our bookings are planned very carefully but in very rare cases it is necessary to amend or cancel bookings made by you. We therefore reserve the right in any circumstances to make such changes or to cancel the booking. If we cancel or make any major change to your booking you will be free to a) accept the new holiday arrangement offered by us b) cancel your holiday with us altogether and receive a full refund of all monies paid.

Parking.

The hotel offers coach and car parking spaces in the grounds of the hotel, which are free.

Holiday Insurance.

We strongly advise that you should take out insurance to cover the cost of cancellation and also to cover other risks. Ask our reservation department for further details.

If you have a problem.

If you have a problem during your holiday please bring it to the attention of the hotel owners or staff at the time so we can endeavour to resolve it quickly.